VoiceAbility
Hospital Visitor
Could you help someone in a mental health facility access our advocacy services? Do you have the patience and understanding to chat with people in mental health facilities about their experiences there?
You can make a real difference to their experience and recovery.
This role is ideal for mental health and psychology and psychiatry students or anyone with an interest in mental health. We also welcome people with lived experience.
Hospital Volunteers provide support for patients who are in hospital for mental health reasons. They support our paid IMHAs (Independent Mental Health Advocate) – who provide the statutory support patients are entitled to under the Mental Health Act by
Main tasks and Responsibilities.
• Making site visits and conducting drop-ins.
• Explaining client’s basic rights under the Mental Health Act.
• Keeping detailed notes and records of interactions with clients and visits.
• Referring clients to an Independent Mental Health Advocate (IMHA) if necessary.
• Signposting clients to other services.
• Building working relationships with site staff.
• Promoting our IMHA services and organisation
Skills, attributes, experience and qualifications.
• Good communication skills – written and verbal.
• Empathy and patience when dealing with clients.
• A knowledge of or interest in mental health & well-being.
• A basic level of IT literacy – email, docs.
• Accuracy and attention to detail.
• Ability to manage own time and prioritise workload.
• Ability to work independently & as part of a team.
• A commitment to the aims and ethos of VoiceAbility.
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2-3 hrs per week. Preferred minimum length of commitment: 6 months Volunteers will complete their tasks within working hours Mon- Fri 9-5pm. Times may be dictated by access to facilities and agreed with the Service Team.
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