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Volunteer Drop in Helper

Ilford Sunday Drop in for the Homeless

Set up by local Catholic churches, in 1961 but now with volunteers of all faiths and none  - we operate every  Sunday providing a hot meal, drinks and a safe warm space and informal support for homeless or people who are struggling financially.

The main aim of the service is to alleviate hunger and provide a safe space to go when other services are closed, providing respite from wandering the streets all day. We offer a healthy hot meal, soup, sandwiches, drinks plus,  when available , donated toiletries, clothes, shoes and sleeping bags. We can offer food bank vouchers and signpost to other services. 

We need volunteers to help set up and run the service.

Main tasks and responsibilities

  • Meeting and greeting guests
  • Setting up the service
  • Serving meals
  • Clearing up after.

Benefits to the volunteer

  • Meet new people and get involved in a team.
  • Develop an understanding of the needs of the homeless and services available to them; which will be useful experience for a career in housing or homelessness.
  • Develop skills in dealing with vulnerable people, service delivery and time management.
  • Basic reference after four months regular volunteering.

Though we are recruiting volunteers for our basic service we  also  need  volunteers  with a car  to pick up   leftover food from Greggs  bakery Ilford High Road  on Saturdays  once a month  at 6 pm  and deliver to the hall.

What skills do I need?

Skills, attributes, experience and qualifications

  • A friendly, outgoing non judgemental team player.  Committed to equalities as our guests and volunteers come from all backgrounds.
  • Ability to empathise with the homeless and treat them with respect despite presenting challenging behaviour at times.
  • Ability to keep calm under pressure and be willing to follow instructions and support the team leader if incidents occur. Able to seek help if facing challenging behaviour from guests.
  • Able to work as a team member, happy mucking in with all tasks, able to follow instructions, aware of health & safety issues.
  • Willing to do basic tasks like preparing and serving food, washing up and clearing up.  As well as chatting to our guests.
  • Able to stand for a few hours.
  • Own a mobile phone.
  • Minimum age requirement: 18+ 

When do I need to be available?

Morning Afternoon Evening

Volunteering takes place at The Parish Centre St peter & St Pauls Church, Ilford high rd IG1 1QP on Sundays from 12:15 pm to 2. 45 pm : each week. We are looking for a commitment of at least 2.5 hours, once a month, or more often if you want to volunteer more frequently . Occasionally there are volunteer meetings sometimes online

Where does this role take place?

Parish Centre, St. Peter & Pauls R C Church,
342 High Rd,

View on Google Maps →

Register your interest

We limit the number of roles you can initially express an interest in to 3 opportunities. Please only register an interest in 3 roles maximum.

  • Ideal for people interested in
  • Homelessness and Housing
  • Ideal for people who like
  • Cooking and Catering
  • Customer Service and Reception
  • Application Process
  • Application Form
  • Informal Discussion
  • References
  • Support provided
  • Peer support / buddying system in place
  • Volunteer Handbook available
  • Written role description
  • Accessibility
  • Accessible parking available
  • Accessible toilet facilities
  • Volunteering venue wheelchair accessible
  • Expenses reimbursed
  • Travel/mileage
  • Organisation Policies
  • Health and Safety Policy
  • Safeguarding policy
  • Data Protection Policy
  • Equal Opportunities Policy
  • Other Information
  • Accessibility - additional information
    Held on the ground floor.
  • Are there any age limits?
    18 +
  • DBS checks - additional information
  • Recruitment Process - additional information
    2 references covering last 3 years are required. Can be from anyone that is not a family member.
  • Reference can be provided after how long volunteering?
    Basic reference after four months regular volunteering.
  • Thanks / Recognition for Volunteer contribution
  • Transport Info (nearest station / bus stop)
    Ilford is nearest station about 10 minutes walk away 86 bus goes from town centre and stops outside or you can take 150, 366 and 145 bus and get off at first stop on Green lane and walk back 5 minutes.
  • Volunteers covered by insurance

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