Witness Service Court Volunteer - Snaresbrook Crown Court

Citizens Advice Witness Service are looking for a volunteer to help out with witness service at Snaresbrook Crown Court!

Tasks and responsibilities 

• Give witnesses and their supports emotional support, guidance and information at court (e.g. explain court procedures and legal terms, provide them with expense forms). 
• Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment. 
• Carry out the paperwork necessary to record and evaluate our work. 
• Go into the courtroom with a witness if permitted. 
• Identify additional support to which we can signpost witnesses. 
• Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel. 

Benefits to volunteers 

• An interesting and varied role where no two days are alike. 
• An opportunity to learn and develop new skills. 
• A chance to meet a diverse range of people and help your local community. 
• Offers an insight into the criminal justice process. 

What skills do I need?

Skills, attributes, qualifications and experience 

• We are looking for volunteers who could commit to the training (which can take 3 months) and then 12 months as an accredited volunteer.
  
• Basic IT skills to complete online training and communicate with staff by email. 
• Friendly, reliable, empathetic volunteers with good communication skills. 
• No prior knowledge or experience of court is required as full training and support is provided. 

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

We are looking for volunteers who can offer one day of 9-5 per week, particularly looking for help on a Tuesday. We welcome suggestions for more flexible arrangements such as term times.

Where does this role take place?